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SHIPPING INFO

ALL ORDERS ARE CHARGED IN CANADIAN DOLLARS (CAD). 

YOUR CREDIT CARD PROVIDER AND/OR PAYPAL WILL CONVERT TO YOUR DOMESTIC CURRENCY USING THEIR OWN EXCHANGE RATE.

Currency conversion rates in our web shop are for information purposes only, using the spot rates on xe.com, updated every hour.  Actual conversion from CAD to your domestic currency will be at the rate provided by your own financial institution or payment system (usually 2-5% higher than the spot rates).

SHIPPING IS NOT INCLUDED in product prices unless otherwise stated.

Orders are packed and shipped by Constellation within one business day, unless otherwise stated.

Orders are shipped by AIR MAIL from our warehouse in Montreal, Canada.

Orders should arrive within 8-14 business days for most international destinations.

Sorry but we do NOT ship by surface mail.

If your package has not arrived within a resonable amount of time, please contact your local postal office before contacting us.  In almost all cases, the package is awaiting pick-up.  Postal services always say they left a notice in the recipient's mail box.  Whether they did or not is impossible to prove and usually pointless to argue.

Many international postal services also charge the sender (that's us!) the same rate to return a package as to send it. When this happens, we will have spent on postage alone 100% or more of what you paid for the order.  So again, PLEASE check with your local post office within 2-3 weeks of placing your order if you have not received it. Thanks!

We are not responsible for taxes and/or duties levied by governments outside Canada, however, our shipping documentation typically ensures that such charges will be minimal or non-existent.

 


PRE-ORDERS

Orders that include any PRE-ORDER items will be shipped in full on the date when the latest PRE-ORDER item is being made available.  If your order includes currently available and PRE-ORDER items and you wish to have the currently available item(s) shipped immediately, you must place separate orders for the available items and the PRE-ORDER items.

 


ORDER SMART!

Shipping is calculated by weight and all products have been accurately weighed so that you can get the most out of your order.

Shipping rates and total shipment weight will appear in your shopping cart BEFORE you check out so that you can see the exact weight of your order and its shipping cost.

An LP MAILER weighing 150g will automatically be added to any LP (12" or 10") order.
No matter how many LPs you order, only one MAILER will be added.


FOR ORDERS OUTSIDE CANADA/USA:
 
 

Priority Air Mail shipping rates from Canada are set by Canada Post at the following weight categories (in CAD):

                    
W. EUROPE OTHER INTERNATIONAL
0-100g $   4.45 $   4.45  
101-250g $   8.23 $   8.65-10.01
251-500g $ 16.47 $ 17.30-19.49
501g-1kg $ 32.29 $ 33.77-38.17
1kg-2kg $ 50.44 $ 52.83-59.68
2kg-2.5kg $ 82.99 $ 86.18-87.53
2.5kg-3kg $ 91.62 $ 95.31-97.61

 

Based on these fixed weight/rate tables for international shipments, the following rules generally apply:

You can order 3 CDs for the same shipping cost as 2 CDs (i.e. 100-250g).
You can order 4-5 LPs (or even 6-7 LPs) for the same shipping cost as 3 LPs (i.e. 1-2kg).

Large orders (i.e. in excess of 2kg) have lower incremental shipping cost increases by weight.  Once your order exceeds 2kg it is not so important to check the weight increments.  However there is a big shipping cost difference between an order that weighs 2.00kg and an order that weighs 2.001kg! 

In some cases with our pre-2003 LP releases (CST003 - CST025) which were pressed on standard weight vinyl, it is possible to order 3 LPs for under 1kg.

In most cases, 3 LPs will exceed 1kg but will leave lots of room to add another 2-3 LPs before the weight hits 2kg.

Effectively you could get those additional 2-3 LPs with free shipping.

Compare:

EXAMPLE A
3 x 180gLPs  = 960g
+ LP MAILER = 150g
 
TOTAL OF 3 LPs = 1110g (1.110kg)

EXAMPLE B
4 x 180gLPs = 1280g
2 x Regular LPs = 500g
+ LP MAILER = 150g

TOTAL OF 6 LPs = 1930g (1.930kg)
 

EACH ORDER WOULD COST THE SAME TO SHIP.

FOR AN ORDER TO WESTERN EUROPE, THIS WOULD MEAN:

EXAMPLE A: approx $17.00 (CAD) avg. per album in shipping
EXAMPLE B: approx $  8.50 (CAD) avg. per album in shipping